What we collect
We may collect the following information:
- contact information including e-mail address
- demographic information
- other relevant information
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- to answer your questions
- to process your requests, such as to set up an appointment for instrument repair
- We may use the information to improve our services
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for more information). Be aware disabling cookies may affect the functionality and/or features of this and many other websites that you visit. Therefore, it is recommended you do not disable cookies.
When you submit data through a form, such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
As was previously mentioned, if there is something you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you. If you would like a copy of the information held on you, please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.